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From initial concept to final sign-off
At Eliquo Hydrok our project management data base enables the precise tracking of every order and project throughout each engineering phase. Each project will be allocated an engineer responsible for the client liaison and technical control. Our engineers are experts within the product field for which they are responsible and can carry out the design control, product selection and project control from initial enquiry to final project sign off.
Eliquo Hydrok would ideally hope to be involved in scheme design from the outset - on project feasibility and product selection. From previous experience, we find that an early input with our clients can provide a solution that is of sound engineering design, considers all Health and Safety aspects and can help save on overall capital cost.
The extensive Eliquo Hydrok product portfolio enables the provision of a total solution for wastewater management schemes, wastewater treatment processes, sludge treatment, surface water management and clean water solutions.
With exclusive associations with several European manufacturers that complement the UK based in-house manufacturing Eliquo Hydrok project teams are able to manage a scheme and become the total solution provider to the water company contract partners. This includes a project lead role where third party activity such as flow monitoring, chemical analysis and flood risk assessments is a requirement of the project scope.
Eliquo Hydrok offer extremely high level of service and support at all stages of a project. Following on from the initial contact, the enquiry is allocated a file number that will follow the project through to completion.
Budget estimates will be provided on request and fully itemised quotations with conceptual drawings provided within fourteen working days if required. Upon receipt of an official order, drawings will be issued for approval. A comprehensive fleet of our own vehicles ensure our qualified site engineers are also available to carry out an installation service as and when required. Commissioning, as required, will also be carried out by our own fully trained engineers.
Once installed our products are supported by our maintenance engineers, we maintain a stock of spare parts that enables us to respond within 24 hours for the service of standard products.