1 Information about the collection of personal data / purpose

Below we inform you about the collection of personal data when using our website. Personal data is any data that refers to you personally, e.g. name, address, e-mail addresses, user behaviour.

1.1 Responsible acc. to Article 4 (7) of the EU General Data Protection Regulation (GDPR) is

ELIQUO HYDROK LTD,

Indian Queens Ind Estate,

St. Columb,

Cornwall, England,

TR9 6TL

Email: send email

You can reach our data protection officer at  send email or at our postal address with the addition "the data protection officer".

1.2 When you contact us by e-mail or through a contact form, the information you provide (your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. We delete the data that arises in this context after the storage is no longer required, or limit the processing if there are statutory retention requirements.

1.3 Your data will not be processed for advertising purposes unless you explicitly agreed to it.

2 Your rights

2.1 You have the following rights with respect to the personal data concerning yourself:

• right to information;

• right to rectification or deletion;

• right to restriction of processing;

• right to object to the processing;

• right to data portability.

2.2 You also have the right to contact a data protection supervisory authority and to complain about the processing of your personal data by us.

3 Collection of personal data when visiting our website

3.1 In the case of using this website for information purposes, e.g. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure the stability and security (legal basis is Art. 6 (1) sentence 1 GDPR ):

• IP-address;

• date and time of the request;

• time zone difference to Greenwich Mean Time (GMT);

• content of the request (exact page);

• access status / HTTP status code;

• each transmitted amount of data;

• website from which the request originated;

• browser;

• operating system and its interface;

• language and version of the browser software.

3.2 In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and that provide certain information to the body that sets the cookie (here, through us). Cookies cannot run programs or transmit viruses to your computer. They serve to make our Internet offer more user-friendly and effective.

3.3 Use of cookies

This website only uses so-called necessary, transient cookies, which are necessary for the basic functions of the website.

Transient cookies are automatically deleted when you close the browser. These include in particular session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joined session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

Furthermore, we use Piwik PRO Analytics Suite (PIWIK) as our website analytics software and consent management tool. We collect data about website visitors based on cookies in order to improve the content of our website and to understand better what content is of most interest. The collected information may include a visitor’s IP address (shortened), operating system, browser ID, browsing activity and other information. See the scope of data collected by Piwik PRO.

We calculate metrics like bounce rate, page views, sessions and the like to understand how our website is used. It may also create visitors’ profiles based on browsing history to analyze visitor behavior.

The solution is hosted in Europe, and the data is stored for 25 months.

The purpose of data processing: analytics and conversion tracking based on consent. Legal basis: Art. 6 (1)(a) GDPR.

Piwik PRO does not send the data about you to any other sub-processors or third parties and does not use it for its own purposes. For more, read Piwik PRO’s privacy policy.

4 Opposition or revocation to the processing of your data

4.1 If you have given your consent to the processing of your data, you can revoke them at any time. Such revocation will affect the admissibility of processing of your personal data after you have revoked.

You can change your privacy settings here:

4.2 Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if, in particular, the processing is not required to fulfill a contract with you, which we describe in each case in the following description of the functions. In the event of any such disagreement, we ask you to explain the reasons why we should not process your personal data as we have done. In the case of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons on which we continue the processing.

The aim of this document is to provide you with information on how we process your personal data and to notify you of your statutory rights with regard to data protection. This information will be updated as required and published here.

1 Who is responsible for data protection (‘Data controller’) and whom can you contact?

The data controller is:

ELIQUO HYDROK LTD

Indian Queens Ind Estate

St. Columb

Cornwall, England

TR9 6TL

Telephone: +44 1726 861 900

Email: send email

Data protection officer contact information:

 Email: send email

2 What sources do we use?

We process personal data that we receive as part of our business relationships with customers and suppliers.

In addition, we process personal data that we obtain by legitimate means from public sources (e.g. commercial register, press, the Internet) or that is legitimately transmitted to us by other ELIQUO companies or other third parties (e.g. credit agencies), to the extent that is necessary for us to provide our services.

3 What data do we process?

We may process the following data:

Your name, business phone number, business email, your job title and the name of your employer.
If you visit our site, then we will record your image on CCTV.

4 On what lawful basis and for what purpose do we process personal data?

We need to process the data of a contact in the company and our legal basis is legitimate interest.
We have CCTV on site and this is a legitimate interest for health and safety and crime prevention.
We may share your data as a company contact within our group and that is a legitimate interest.

4.1 How do we use your personal data?

Within the company, only people who require the information to perform our contractual and statutory obligations will be given access to your personal data.

In addition, the following may receive your data:

• Data processing contractors engaged by us, in particular in the area of IT services, sales, logistics and printing services, to process your data on our behalf in accordance with our instructions

• Other companies in the Group in the context of cooperation within the group

5 Will data be sent to a third country or an international organisation?

Data will be transferred to processors in third countries (countries outside the European Economic Area) if

• it is necessary to do so to fulfill your orders (e.g. cooperation with our production facilities in third countries),

• it is required in the context of cooperation within the Group.

Other than this we will not send any personal data to processors in third countries or international organisations. However, for certain tasks we do use service providers that may be domiciled, have a parent company or maintain data centers in a third country. Such transfer is permitted when the UK Government has decided that the third country has an adequate level of protection. If the Government has not reached such a decision, we may only transfer personal data to a service provider in a third country when we have a data sharing agreement with them and we use the International Data Transfer Agreement as the transfer safeguard.

6 How long will we keep personal data?

We will retain your data for as long as you work for one of our client companies.

7 What are my data protection rights?

You have the right to:

• Information (Art. 15 GDPR)

• Rectification (Art. 16 GDPR)

• Erasure (Art. 17 GDPR)

• Restrict processing (Art. 18 GDPR)

• Data portability (Art. 20 GDPR)

• Object (Art. 21 GDPR)

he restrictions pursuant to Sections 34 and 35 DPA apply to the rights to information and to erasure.

You also have the right to complain to the Information Commissioners Office. The ICO can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Fax: 01625 524510

8 To what extent is decision-making automated?

We do not use any fully automated decision-making (scoring) processes to commence and carry out a business relationship.

9 Is your data used for profiling?

Pursuant to Article 4 (4) GDPR, ‘profiling’ means any form of automated processing of personal data to evaluate, analyse or predict certain personal aspects relating to a natural person (e.g. performance at work, economic situation, personal preferences or interests, reliability, behavior or movements).

We use profiling to determine your potential interest in our products and services. This evaluation is based on statistical processes, primarily relating to the use of our website, if you have agreed to this during your first visit of our Website.

10 Information on your right to object pursuant to Article 21 of the General Data Protection Regulation (GDPR)

10.1 Right to object to processing for the purpose of legitimate interest

For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data that is for the purposes of legitimate interest. This also applies to profiling.

If you object, we will cease processing of your personal data unless we are able to demonstrate legitimate reasons for processing that override your interests, rights and freedoms, or unless the processing is for the purpose of enforcing, exercising or defending legal claims.

10.2 Right to object to the processing of data for the purposes of direct advertising

We may also process your data in the context of the statutory provisions for the purpose of direct advertising. You have the right to object at any time to the processing of your personal data for the purposes of such advertising. This also applies to profiling where this is connected to such direct advertising.

If you object to the processing for the purposes of direct advertising we will no longer process your personal data for this purpose.

10.3 Address for lodging objections

You may lodge your objection in any form.

Our contact details can be found in section 1.